Terms of Use

What we do with your personal information

We will only use the information that we collect about you lawfully (in accordance with the new General Data Protection Regulations 2018). Under the terms of the GDPR legislation, we are required to explain to you how we will treat any personal and/or private data which we collect from you.

Collection of Information from our Clients

In order to send you more information on the SFA, we need to know certain personal information.

We may collect and process the following data about you:

  1. Information that you provide by filing in forms on our website (or via those on the partner websites we make use of);
  2. Information provided at the time of registering to use our website, subscribing to our service, posting material, or requesting further services;
  3. Correspondence from you and your responses to any research surveys sent to you by us;
  4. Details of your visits to our site, including but not limited to: traffic data, location data, and other communication data.

It is our policy that this information is private and confidential. Unfortunately,  the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information the personal information you provide to us (where required) is stored in a secure location and is accessible only by designated staff. We will use it only for the purposes for which you provide the information under this privacy statement.

We will not sell, rent or trade to third parties any personal information you provide to us, and we will only store it for as long as is necessary to continue providing the required service(s) to you.


We will not disclose your information or personal details to any other third party without your explicit consent, unless legally required to do so.

We will not send you any unsolicited commercial e-mail unless you have given your prior consent. We will seek to act in the best interest of our members and will not abuse our position of data controller for any commercial gain.

In the event we sell our business or assets the personal data we collect about you may be transferred to the purchaser of our business or assets.

We may use the information we collect about you in order to enforce or apply our terms of use or supply. To prevent or detect fraud or abuse of this site, or to assist in verifying your identity, we may make searches of our data records and reserve the right to cooperate with law enforcement agencies should fraud or illegal activities occur. If you give us false or inaccurate information and we suspect fraud, we will record this. We may use this information to protect our interests including, without limitation, to protect the rights, property or safety of the Sustainable Fibre Alliance, our members, or others. This includes exchanging information with other companies and organisations for the purposes of credit risk and fraud reduction.

Contact us

Should you wish to contact us regarding this privacy statement please contact us using the contact details set out at the bottom of the Homepage.

Thank you.